Privacy Policy
Last updated: April 2026
1. Who We Are
Lodgepath (ABN 20 854 572 110) (“we”, “our”, “us”) operates the website lodgepath.com. We provide property feasibility information to Australian homeowners.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Information We Collect
We collect the following personal information when you use our services:
- Property address — the address you submit for feasibility analysis
- Email address — to deliver your feasibility snapshot and communicate with you
- Usage data — anonymised information about how you interact with our website, including pages visited, time spent, and referring sources (collected via analytics tools)
- Device and browser information — such as IP address, browser type, and operating system, collected automatically when you visit our website
We do not collect sensitive information such as health data, financial details, or government identifiers.
3. How We Collect Information
We collect personal information:
- Directly from you, when you submit your address and email through our website
- Automatically, through cookies and analytics tools when you browse our website
4. Why We Collect Your Information
We use your personal information to:
- Prepare and deliver your property feasibility snapshot
- Communicate with you about your submission, including status updates
- Respond to your enquiries
- Improve our services and website experience
- Comply with our legal obligations
We will not use your personal information for purposes other than those outlined above without your consent.
5. Who We Share Your Information With
We may share your personal information with the following third parties, solely for the purpose of delivering our services:
- Supabase (database hosting) — to securely store your submission
- Resend (email delivery) — to send you confirmation and report emails
- Vercel (website hosting) — to serve our website
- Analytics providers — to understand website usage in aggregate
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We will never share your property address or email with developers, builders, real estate agents, or any other third party without your explicit consent.
If, in the future, we offer to connect you with town planners or developers, we will always ask for your permission before sharing any of your information with them.
6. How We Store and Protect Your Information
Your personal information is stored on secure servers operated by our hosting and database providers. We take reasonable steps to protect your information from unauthorised access, modification, disclosure, or destruction, including:
- Encrypted data transmission (HTTPS/TLS)
- Access controls limiting who can view your data
- Secure authentication on all administrative systems
While we take reasonable precautions, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security of your data.
7. Cookies
Our website uses cookies and similar technologies to:
- Ensure the website functions correctly
- Understand how visitors use our site (analytics)
- Measure the effectiveness of our advertising
You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.
8. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or out-of-date information
- Request deletion of your personal information (subject to any legal obligations we may have to retain it)
- Withdraw consent for any future communications
- Complain if you believe we have breached your privacy
To exercise any of these rights, contact us at hello@lodgepath.com. We will respond to your request within 30 days.
9. Data Retention
We retain your personal information for as long as necessary to deliver our services and comply with legal obligations. If you request deletion of your data, we will remove it from our active systems within 30 days, unless we are required by law to retain it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing them with your personal information.
11. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
13. How to Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, or if you wish to make a complaint, contact us at:
Lodgepath
Email: hello@lodgepath.com
If you are not satisfied with our response to a complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.